Workshop Overview

Kepner-Tregoe's Root Cause Analysis (RCA) training equips individuals and teams with the tools to systematically find the root cause of problems and prevent them from reoccurring. As the world's leading troubleshooting company, KT has led major investigations in every industry and environment possible. This workshop brings that wealth of experience to the classroom so you can learn and practice root cause analysis skills and make an immediate impact back on the job.

Audience: Employees at all levels who are required to perform root cause analysis (RCA), troubleshoot, and conduct problem solving will benefit from this workshop. Well suited for engineering, quality, operations, manufacturing, IT, customer service, and maintenance.

Key Benefits

Learn the best-in-class root cause analysis methodology proven in all types of industries and organizations for nearly 60 years.

Leverage the tools required to solve problems quickly and reliably—no matter how simple or complex. 

Discover how to seamlessly integrate KT’s RCA with programs like 8D, Six Sigma, Lean, ITIL, and CAPA.

Skills Developed

In Kepner-Tregoe's RCA, you will learn KT Problem Analysis and be able to:

  • Ask the right questions to uncover critical data required for complex troubleshooting.
  • Understand why "what IS NOT wrong" is just as important as "what IS wrong."
  • Identify the changes that cause the most challenging problems.
  • Understand the use of complementary approaches like 5 Whys and Fishbone (Ishikawa) Diagrams.
  • Determine the most probable cause of problems to avoid wasteful testing and fixes.
  • Confirm true cause using the surest and most cost effective way.

Just getting started with root cause analysis? These resources will help you.


Return on Investment

Workshop Details

Duration: 2 days

Learning Tools Included: All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips, trips and more) with a My KT membership

Credits for Certification: 1.4 CEUs

Training Options: Available as a Public Session, an on-site group training at your location, or LiveOnline.

Just getting started with root cause analysis? These resources will help you.

Workshop Outline

Download the workshop outline for: Root Cause Analysis

Download PDF

Workshop Schedule

Choose your country in the dropdown below

If your country is not listed or you would like to schedule a session to be held at your company, please contact us for more information.

Date City, State/Province Country Price Language Register
Sep 21, 2021 -
Sep 22, 2021
Virtual session CA $2,000.00 English
Register

Online Workshop conducted over two consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
Sep 21, 2021 -
Sep 22, 2021
Virtual session US $1,595.00 English
Register

Online Workshop conducted over two consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
Oct 12, 2021 -
Oct 13, 2021
San Francisco, CA US $1,595.00 English
Register

This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis

Oct 19, 2021 -
Oct 21, 2021
Virtual session US $1,595.00 English
Register

Online Workshop conducted over three consecutive days, via WebEx

8:00 am - 2:00 pm EDT (with plenty of breaks).

 
 
Nov 9, 2021 -
Nov 10, 2021
Virtual session CA $2,000.00 English
Register

Online Workshop conducted over two consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
Nov 9, 2021 -
Nov 10, 2021
Virtual session US $1,595.00 English
Register

Online Workshop conducted over two consecutive days, via WebEx

10:00 am - 6:00 pm EST (with plenty of breaks).

 
This RCA session is days 1 and 2 of our standard 3- day Problem Solving and Decision Making workshop. You’re registering to learn KT’s Problem Analysis and Situation Appraisal processes, the foundation of KT Root Cause Analysis
Dec 14, 2021 -
Dec 16, 2021
Virtual session CA $2,000.00 English
Register

Online Workshop conducted over three consecutive days, via WebEx

Noon - 6:00 pm EST (with plenty of breaks).

 
 
Dec 14, 2021 -
Dec 16, 2021
Virtual session US $1,595.00 English
Register

Online Workshop conducted over three consective days (with plenty of breaks). 

 

Noon - 6:00 pm EDT (with plenty of breaks).

 

 

Mar 16, 2022 -
Mar 17, 2022
Paris, Les Halles FR €1,100.00 Français
Register

Contact KT

Kepner-Tregoe is committed to protecting your privacy. Privacy Notice .
Leave this field empty