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- The Path to Operational Excellence, Part IV: Encouraging and Sustaining an OE Culture
- Categories: Operations
Measurement is critical to OE implementation. Unless done with rigor and careful thought, the implementation of metrics and measures can drive undesirable behaviors and produce cynical reactions from staff.
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- The Path to Operational Excellence, Part III: High Performance Culture and Focus
- Categories: Operations
Operational Excellence requires focus in key areas to be successful. Does your company have this in place? Read KT’s latest blog to find out.
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- The Path to Operational Excellence, Part II: Execution
- Categories: Operations
Operational Excellence: Kevin Duffy, VP Global Accounts outlines the top 5 factors that drive successful execution in our latest blog
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- The Path to Operational Excellence: Part I
- Categories: Operations
Operational Excellence (OE): a term that’s often used but rarely understood. Does your organization understand OE? This blog series may help.
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- Help! My car is allergic to vanilla ice cream; a study in problem solving, Part II
We solve the mystery of a car allergic to vanilla ice cream and learn how KT Clear Thinking can help fix your critical issues.
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- Help! My car is allergic to vanilla ice cream; a study in problem solving – Part I
Help! My car is allergic to vanilla ice cream. Part I of a blog series tells a story that has more to do with problem solving than you’d think.
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- Process Excellence: Success is in the details
- Categories: Customer Service and IT Support
Business process management is a challenge for most organizations. Learn how to balance too many,or too few details in the latest blog from KT.
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- Socrates and KT Clear Thinking
- Categories: Human Resource and Leadership Development
Questions are a key element to thinking better…so says Socrates. Consider a new paradigm for thinking.
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- Sloppy Thinking, Episode 2: The Boardroom
First it was Coca-Cola; Pepsi—but what’s next? Watch Sloppy Thinking episode 2: The Boardroom to find out.
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- Five Rules for Implementation Success: Conclusion
- Categories: Operations
The importance of engaging the right people—the conclusion to our 5 rule implementation series. Read the latest blog from KT.
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